Terms & Conditions
RESERVATIONS ONLINE – We will use your card details for the deposit needed which is equal to the cost of one night of your stay. Debit cards incur no extra charge but credit cards will attract an extra 2%.
RESERVATIONS BY PHONE OR E-MAIL – We welcome reservations by either phone or e-mail & will discuss booking & payment at the time. Please be aware that credit cards attract an extra 2% but debit cards do not. We prefer payment by BACS but cards & cheques we also happy to accept.
We require a deposit equal to the cost of one night of your stay. The balance will be payable on departure.
CANCELLATION – Our cancellation policy is very simple. If you cancel more than 28 days from the start date of your stay then we will refund your deposit in full.
If you cancel within 28 days of the start date then we reserve the right to retain your deposit, but we will normally refund the deposit less a £10 administration fee as long as we are able to re-let the room[s]. If you reserve alternative dates with us then the full amount of the deposit will be transferred to your new booking.
SMOKING – There is no smoking in the bedrooms or any other rooms in the house.
DOGS – We welcome one well behaved dog by prior arrangement. The dog must not be left alone in your room at any time & not allowed on the bed or furniture. You will need to bring their bedding.
As we are a farm with a number of interesting animals your dog should be on a lead at all times when on the farm.