Terms & Conditions
RESERVATIONS – If you book online on our website [most do] then we will send you a confirmation once we have processed your deposit. The deposit is taken from the card details you supply and we normally do that within 48 hours. We will send you a confirmation once completed.
You can of course phone us to book and email us for availability although real time availability is on our website.
CANCELLATION – If for any reason you are unable to take your holiday & there is more than eight weeks before the starting date then we will refund your deposit, less a £25 administration charge, & any other monies paid. If it is within eight weeks of your start date, the deposit is non refundable but can be transferred to a new booking & the balance paid will only be refunded if we are able to re-let the week[s] booked. Therefore holiday insurance is advisable.
SMOKING – Please note that our cottages are available to non smokers only.
ELECTRICITY ETC – Electricity in both cottages & gas in Tremerth are included in the rental, as is central heating from 08.00 to 22.00 between the months of October to April inclusive. Extra hours are available by arrangement. We provide the first basket of logs for the woodburners all year round, additional wood is available from us at cost price.
PETS – One well behaved dog, or possibly two small dogs, are welcome in the cottages by arrangement, please check with us first. The dog must be under your control & on the lead at all times whilst on the farm & never left on it’s own in the cottage. Due to the extra cleaning time involved following a rental where a dog has been present we ask for £25 per dog per stay to cover the additional cost.
LINEN & TOWELS – We provide all bed linen plus a hand towel & bath towel per person. Please note you will need to bring your own beach towels & bedding for the cot if one has been requested.
ARRIVAL – Arrival for TREMERTH is after 3pm on Fridays & for TREVEAN is after 3pm on Saturdays. Departure time is by 10am on the final day of your holiday.
GUESTS – The maximum number of guests in TREMERTH is two plus a baby & in TREVEAN is four plus a baby. The guest booking the cottage must be over 21 years of age.
DAMAGE/BREAKAGES – You agree to pay for any loss or damage to the cottage & it’s contents by you & your party & to let us know immediately any loss or damage occurs so that we have time to remedy such loss before the next tenants arrive.